Early telephone installations were hardwired by a GPO engineer. The line would typically be connected to a master junction box and all telephones would be directly connected. In some rare instances a jack socket may be installed to allow the telephone to be relocated. This type of installation is not suitable for ADSL as it is not possible to install microfilters. If your telephone installation is a hardwired system then the chances are you are still renting your telephone from BT. The installation must not be modified and should ideally be replaced by a modern BT Master Socket. If you are considering installing a master socket yourself, you should be aware that you would breach the terms of your licence from the telephone provider. If an engineer visits to repair a fault and discovers you have made unauthorized changes to the line you may be charged or worse..Prosucuted

Standard BT Master Socket (NTE 5) The standard modern phone line installation from BT or cable operator includes a special master socket. This master socket is called an NTE 5 and is the point at which responsibility is handed over from telephone provider to the customer. The NTE5 Master socket was introduced in 1986 to permit DIY extension wiring. Most lines now have an NTE5 installed and engineers generally take every opportunity to replace older installations with an NTE5 when performing any repair or installation work at a customers premises. Special terminals are provided on the NTE5 so that extensions may be connected to it by either the customer or BT. The wire that comes from the street to this box must not be touched by anyone other than a BT engineer. You are allowed to install extension wiring so long as the connection to the master socket is via the special terminals provided on the lower section. I must point out here that temptation to connect cables using a knife should really be avoided. A special punchdown can be purchased to do the job correctly. When the front screws are removed from the NTE5 the complete lower portion of the socket can be taken off.  On the back of this lower section are the IDC or screw terminals for extension wiring. The lower section is connected to the back of the box using a plug built-in to the panel. The built-in plug is a standard BT plug and the socket in the box is a standard BT style socket. This arrangement means that all the internal wiring can be easily disconnected for fault finding. The socket in the back of the box can then be used to test if the line is working. When calling BT to report a fault they will often advise that you remove this lower section and connect a phone to the test the line before sending an engineer. It is a good idea to follow the advice as if a fault turns out to be your own wiring or telephone equipment you may be charged for the engineer visit. Being a local company we are at hand to help. Types of cable There are considerable differences in the types of cable used for wiring telephone extensions. Many low cost extension kits from DIY shops and electrical retailers use low cost, low quality general purpose signal wire. This type of cable is used mainly for alarm installation and is not recommended for extensions that will be used on an ADSL enabled line. The reason being that the typical low cost cable is straight cable that has no protection from interference. There are a great deal of possible sources of interference in the home or office so it is far better to use cable that has some way of reducing interference. Twisted pair cable for better performance It is often said that your telephone wire has traveled hundreds possibly thousands of meters from the exchange so an extra 10 meters in your home or office is not going to make the slightest difference to the performance of the line. What people fail to realize is that the cable from the exchange to the master socket on modern installations all twisted pair, by twisting wires in to a pair interference is significantly reduced. It is therefore advisable to use a twisted pair cable to the BT CW1308 standard or better. Standard Category 5 or Category 6 network cable can be used if available, however the large diameter of network cable may make it less than ideal around the home.