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Freeview is a Digital TV service that allows you to watch extra channels via your TV aerial. You don't need a dish, and there's no subscription - all you need is a Freeview set-top box.
Freeview offers around 40 channels of TV and 25 radio channels... the channels are subscription-free, there are no ties or contracts, and no installation costs. Just buy a set-top box for free access to the Freeview lineup...
Problems receiving Freeview?
I know you have done everything that the installation manual as informed you to do!! But sometimes not all goes to plan. A number of things can hinder the installation at this point. DONT PANICK! and taking the box back to where you bought it will not get your problem resolved.
check coverage..Type in your post code to see if you are able to receive Freeview in your area. I sometimes wonder why I put this link in my site it surely won’t tell you if a large block of flats is inline with your TV Aerial and the transmitter, But hey! try it anyway.
Transmitter work - Double-check whether there's any transmitter work being done that might affect you. (Which transmitter serves you?)
To get the best possible signal, as well as having a good aerial, you need to make sure your internal aerial (coax) cabling is up to scratch.
Your mission is to get the feed from your aerial into your Freeview box with the minimum of joins, and connecting via the minimum number of other boxes / adapters, to keep down 'loss'. You also need good quality, undamaged cabling and connectors. Poor cabling, connectors and cheap/damaged 'fly leads' is one of the more common problems.
Just checking for these could save you money calling in an expert and, of course I do not use the word ‘expert’ as reference to a ‘Ladder Monkey’. Be sure to check the credentials of your chosen company.
If you have TV aerial extension cabling feeding other rooms, or you're looping your aerial through other TV sets, video/DVD recorders or PC TV cards, then you're adding potential problems. Connecting to extra TVs, long cable runs, or looping through video recorders can all reduce the signal that's getting to your Freeview box. Try making the most direct connection possible - connect your Freeview box to the main aerial feed, disconnecting any extensions or video recorders to see if that makes a difference - give the Freeview receiver the best chance of getting a good quality signal. If you need to feed lots of rooms or equipment, you'll find that an aerial amplifier can help maintain signal when the source is split.
If you're having problems, you may also want to consider replacing any dodgy looking aerial cable, splitters or connectors, to help eliminate anything that can cause interference. Just replacing your fly lead from the aerial socket on your wall to the Freeview box can make a difference. Use a high-quality coax aerial cable with good solid coax connectors, don't run your aerial cable anywhere near your mains cables, and don't use longer cables than you actually need. It's also important to make sure any connectors are a tight fit in their aerial sockets, as loose connectors can cause intermittent signal loss. If your TV aerial feed comes from a wall socket (not just a floating aerial lead coming in through the wall, there's also a chance that there may be damage to the aerial wiring behind the wall plate (such as the center core of the aerial cable having snapped) take a look at the back of the wall plate, cheap plates with printed circuits on the back tend to crack and leave the print with a fracture that can cause intermittent picture loss
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Replace the socket with a ‘Shielded ‘ type like the one below. Outlets have been designed to protect the system from ‘Impulse’ noise wherever possible. Be sure not to over tighten the clamps on this type socket, you may need to fit a deeper back box to allow for the shielded back plate.
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